Our Commitment to Accessibility at Flowers Lee

Accessibility Statement for Flowers Lee

Introduction

At Flowers Lee, we believe that everyone deserves to experience the joy and convenience of ordering flowers online. Accessibility is at the heart of our mission, ensuring that all customers, including those with disabilities, have seamless access to our website and services. We are continually working to create an inclusive digital experience for every member of the Lee community.

Our Accessibility Standards

Flowers Lee is committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized standards provide clear recommendations for making web content more accessible to people with a wide range of abilities, including those with visual, auditory, cognitive, and motor impairments. By adhering to these standards, we strive to provide a positive and productive experience for all visitors to our site.

Screen Reader Compatibility

We have taken care to ensure that Flowers Lee’s website is fully compatible with major screen readers and assistive technologies. Key features, including all steps of the flower ordering process, incorporate semantic HTML and descriptive alternative text for images, making it easy for screen reader users to navigate and interact with our online shop. Whether browsing our floral selections, adding items to your cart, or completing your purchase, the entire process is designed to be accessible and intuitive.

High Contrast and Visual Accessibility

Recognizing the importance of clarity and readability, Flowers Lee uses a high contrast design throughout the website. Text and other vital elements are presented in strong, easily distinguishable colors against their backgrounds, supporting customers with low vision or color vision deficiencies. We also use scalable fonts and adaptable layouts, so customers can adjust their viewing preferences as needed.

Accessibility Is for Everyone

Accessibility at Flowers Lee is not an afterthought—it’s a core value. We understand that every Lee customer deserves to enjoy a convenient and barrier-free online shopping experience. Our accessible site makes it easy for everyone to select, customize, and order beautiful flowers. From first visit to checkout, we want every guest to feel welcome and empowered.

Continuous Improvement

Our team is dedicated to maintaining and improving accessibility. We regularly review our website and seek user feedback to identify any areas where we can do better. As technology and standards evolve, so too will our commitment to upholding the highest accessibility standards for our customers.

Contacting Us about Accessibility

If you have difficulty accessing any part of the Flowers Lee website or have suggestions for improving your experience, we want to hear from you. Your feedback is vital in helping us create and maintain a website that truly serves all members of the Lee community. Please reach out through our contact page so that we can promptly address your concerns and continue to enhance your experience.

Looking Forward

At Flowers Lee, accessibility is a journey we are proud to undertake. We look forward to ensuring that every customer—regardless of ability—can effortlessly order Flowers Lee online. Thank you for choosing us and for being part of our commitment to inclusion and equal access.